Gaylene Galliford

Director of Product Solutions

Ms. Galliford joined Online Trading Academy in 2009 and has been responsible for the development and distribution of curricula. In addition to this role, she has been integral in business process development for student-facing educational programs and internal software application needs across the organization. She has worked closely with Information Technology, Marketing and Operations to analyze and develop programs that support sales, customer satisfaction and engagement, as well as improving center efficiency across the franchise network.

A native of Canada, Ms. Galliford moved to the United States in 2001 and spent over 8 years in the healthcare industry overseeing all aspects of corporate curriculum development and classification, while creating operational strategies for learning technology deployment. She was responsible for pioneering a new design and development team for the largest home healthcare provider in the United States. She provided analysis, content/design direction, review and evaluation, and managed learning management and content management systems implementations. She partnered with eLearning providers, initiating and chairing international user committees on software usage and was recognized as a speaker at global user conferences.

Graduating with a Bachelor of Science degree from the University of Alberta, Ms. Galliford spent over 15 years in the retail industry in Canada in progressive management roles, from division operations management for a large chain of multi-location franchise stores to negotiating purchasing contracts and merchandising for a high-growth start-up retailer.

She now lives in Southern California with her young son.

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