We're excited you've decided to take your trading one step further.
Note: Centralized Online Trading Academy Headquarters customer service is open from 8AM - 5PM PT weekdays.
Online Trading Academy
17780 Fitch, Suite 200
Irvine, CA, 92614 USA
Orders for Shippable Products: All items have a 14-day money back guarantee.
Returns Policy: You may return most items within the guarantee period for a full refund. We'll also pay the return shipping cost if the return is a result of our error. Please note that we are unable to exchange items (however, if you received a damaged, defective, or incorrect item, let us know immediately). We cannot accept returns of certain items, including: a) Any item that is returned more than 14 days after delivery. b) Any CD or DVD or library that has been opened (taken out of its plastic wrap). c) Any item that is not in its original condition, is damaged, or is missing parts.
Refund Policy. Student shall have the right to withdraw from the training program herein without any penalty by: (1) If, within three (3) calendar days from the date of Student’s first payment towards taking a class, Student notifies Online Trading Academy in writing of the desire to withdraw, and the notice itself is received by Online Trading Academy more than three (3) days prior to the initially scheduled start date for the Student’s course, and the student has not accessed online classes, programs or services noted in this agreement; Online Trading Academy will issue a full refund within 30 days from the date of notice, in the amount actually paid to Online Trading Academy by Student, provided all training materials have been returned in undamaged and unopened condition. If the training materials have been opened or are otherwise damaged or not returned, the refund shall be for the cost paid for the course less the value of the materials and applicable sales tax or the money paid, whichever is less. Alternatively, (2) at the sole discretion of Online Trading Academy. In all other events, no refunds will be made.
Postage, handling, and tax:
Tax will be assessed on items being shipped to following states: California (8.0%), Florida (6.5%), Minnesota (6.875%), and New York (8.875%).
All applicable taxes will be charged for Canadian orders.
*Online Trading Academy training centers are independently owned and operated and each location may set its own fees for classes.
Reviews and Customer Satisfaction:
At Online Trading Academy we strive to deliver the best education experience possible to help our students succeed in their trading. See what our graduates and students have to say about us at Online Trading Academy Reviews from Students.
You may also review our business accreditation below: